ABOUT "O'ZTEMIRYO'LYO'LOVCHI" JSC - Your Comfortable Companion on the Railways of Uzbekistan

Why choose JSC "O'ZTEMIRYO'LYO'LOVCHI"?

By choosing "O'ztemiryo'lyo'lovchi" JSC, you gain access to a network of routes covering the entire country, as well as the opportunity to travel to neighboring countries. Today, the company annually transports more than 15 million passengers, providing reliable and comfortable travel. The Central and Southern railway stations in Tashkent, after recent modernization, are today not only a transport hub, but also a comfortable space for waiting and rest. We strive to offer not just transport services, but also a modern level of comfort, using advanced technologies and taking into account the needs of each passenger.

Innovation and development

"O'ztemiryo'lyo'lovchi" JSC is constantly improving its services. One of the areas of work is improving the management structure, updating cars and introducing new service systems.

Services and amenities for passengers

"O'ztemiryo'lyo'lovchi" JSC pays great attention to the comfort of passengers. A number of amenities are available to passengers at the stations, such as luggage storage services and free luggage trolleys. Tashkent Central Station has various areas suitable for all categories of travelers:

• Waiting rooms: six comfortable lounges for passengers, including a VIP lounge with a restaurant and lounge.

• Family areas: a children's playground, a café and a room for parents with small children.

• Technological service: information boards and modern terminals for quick access to information about trains.

The company also regularly introduces new discounts and benefits for various groups of the population, making travel accessible and comfortable for all categories of passengers.

All these amenities help make waiting and boarding the train as comfortable as possible for everyone.

Modern technologies for the convenience of passengers

The company is actively implementing digital solutions to make travel even easier and more enjoyable. Now passengers can buy tickets without leaving home, using a modern online platform. And for those who prefer to buy at the station, digital information kiosks have been installed, allowing you to independently issue tickets without the help of cashiers. This saves time and eliminates the need to stand in line.

Your reliable partner in traveling around Uzbekistan

"O'ztemiryo'lyo'lovchi"  JSC is not just transportation from point A to point B. It is attention to each passenger, constant development and adaptation to modern market requirements. The company does everything to make your trip comfortable and enjoyable. With us, you can easily plan trips, use convenient infrastructure at stations and get the best conditions for all categories of passengers.

 

The Company shall engage in the following business activities:

• satisfying, in a timely and comprehensive manner, the transportation needs of citizens of the Republic of Uzbekistan and foreign nationals for the carriage of passengers, baggage, and hand luggage by rail, expanding the scope and improving the quality of railway passenger services, and enhancing the Company's operational efficiency under market economy conditions;
• ensuring full collection of revenues from the operation of passenger coaches in international, domestic, and suburban railway services, as well as maintaining quality control over passenger services provided at railway stations and on passenger trains;
• developing and adjusting timetables for passenger, tourist, mail-baggage, and suburban trains, and preparing proposals for the introduction and cancellation of train services on domestic and international railway routes;
• preparing and issuing, in accordance with the established procedure, orders concerning the attachment and detachment of special-purpose, service, and other railway coaches to trains, as well as the opening or closure of passenger ticket offices based on passenger traffic volumes;
• approving the financial and operational performance indicators of enterprises under the Company's management and implementing measures to improve the quality and efficiency of passenger transportation services;
• organizing ticket sales at intermediate railway stations and stopping points established for the implementation of passenger transportation services;
• preparing proposals for increasing fixed assets and capital investments using the Company's own funds and other financing sources, restoring and developing passenger transportation infrastructure, and preparing annual and long-term capital construction plans;
• providing passenger service facilities at railway stations and on trains, including household, utility, transport, and other customer services aimed at ensuring comfortable travel conditions;
• ensuring the comprehensive preparation, maintenance, and equipping of passenger railway coaches;
• implementing, in a timely manner, organizational and technical measures necessary to comply with the standards established by JSC "O‘zbekiston temir yo‘llari" regarding rolling stock, technical equipment, train operation safety, occupational health and safety, and other operational activities;
• complying with the regulatory requirements, technological processes, operating instructions, and other mandatory standards in force in the Republic of Uzbekistan, as well as with applicable international standards where relevant;
• implementing agreements on passenger transportation services concluded by JSC "O‘zbekiston temir yo‘llari" with the railway administrations of the CIS countries, Latvia, Lithuania, and Estonia, as well as agreements with railway administrations of third countries concluded within the framework of the Council for Railway Transport;
• developing and implementing modern technologies, innovations, and projects adopted in leading countries of the world to improve passenger transportation services and enhance the quality of customer service;
• planning, organizing, and supporting tourism activities within and outside the Republic of Uzbekistan, and cooperating with relevant ministries, governmental agencies, companies, joint ventures, and small enterprises in organizing services for domestic and foreign tourists;
• establishing and developing an integrated passenger transportation infrastructure that provides a comprehensive system of passenger services;
• diversifying the Company's operations to generate additional revenue and expand the range of works performed and services provided by the Company;
• providing customs brokerage services, including customs declaration and customs clearance of cargo, cargo baggage, and baggage transported by legal entities and individuals;
• establishing customs warehouses for the storage of cargo, cargo baggage, and baggage transported by legal entities and individuals, and providing freight forwarding and transport logistics services;
• carrying out design, engineering, construction, reconstruction, and repair works;
• organizing the production and sale of consumer goods intended for export within the Republic of Uzbekistan;
• conducting wholesale trade in goods and material assets;
• providing transport services within and outside the Republic of Uzbekistan, undertaking activities related to the expansion of production and advertising, and organizing catering and retail trade services at railway stations and on trains;
• carrying out any other lawful activities and providing any other services not prohibited by the legislation of the Republic of Uzbekistan.